Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a notification email with tracking information once your order has been shipped.

Shipping Origin All orders are shipped from China.

Delivery Time Estimated delivery times vary by destination. Please refer to the product page for the estimated delivery time specific to your region. Delivery times are estimates only and may be affected by customs clearance or local postal services.

Shipping Rates We offer flat-rate shipping for all destinations. Shipping rates are displayed at checkout based on your region. Free shipping is available for orders that meet the minimum order value for your region, as displayed on the product page and at checkout.

Duties & Taxes Included We cover all customs duties, import taxes, and fees on your behalf — what you see at checkout is what you pay. There are no surprise charges upon delivery.

Order Tracking Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at shadowedbodies@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us If you have any questions about your shipment, please contact us at shadowedbodies@gmail.com